Features

Auto Discovery

Freshservice’s Auto Discovery feature detects and logs IT assets in real-time, simplifying asset and service management.

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Built-in tools for real-time visibility

Freshservice auto-updates asset data in real time. Users can schedule scans to keep details current and manage dependencies. Teams can easily manage non-IT assets by scanning barcodes and QR codes.

Ready-to-use configuration management database

Freshservice’s configuration management database (CMDB) helps users build an organized list of all hardware and software. It connects to different tools automatically, keeping information updated with discovery tools, identity providers, and endpoint management tools.

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Automated relationship mapping

Teams can build an advanced CMDB to understand asset relationships to ensure efficient service management and delivery. With asset relationship mapping, teams can assess the impact of changes and prevent disruptions.

FRESHSERVICE IT ASSET MANAGEMENT

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