A modern inventory for your IT and non-IT assets
Manage and track all your on-premise and cloud assets and make informed decisions about asset purchase, utilization, and governance.
Complete spectrum of IT assets discovered
Discover and manage your complete infrastructure information within Freshservice in an automated way to plug a single source of truth about your assets into your service delivery processes.
Using native discovery solutions and using connectors with leading discovery solutions, Freshservice lets you discover all types of assets ranging across Hardware, Non-IT assets software, SaaS, cloud services, virtual machines, and much more.
Scan your inventory on the go
Every organization has a slew of non-pingable assets that need to be actively managed in the inventory. With Fresheservice’s mobile application, make inventory management easy by scanning these devices on the go.
Discover your non-IT assets at ease by leveraging the Freshservice mobile app to scan barcodes and QR codes and manage them actively right within Freshservice’s inventory.
Stay on top of purchases and contract renewals
A unified solution to set up your purchase processes with seamless approval tracking, integrated service request fulfillment, and one-click inventory replenishment.
Eliminate the need to hop between multiple tools to manage your contracts and licenses and effectively plan for your future renewals.
Explore Purchase order management | Contract management
Enhance governance with an integrated source of truth
Build a living and breathing source of information about your assets with complete audit trails capturing updates and with visibility into all incidents, problems, and changes associated with your assets.
With an inventory tightly integrated with all modules within Freshservice, eliminate tool hopping to track your asset lifecycle by managing everything from procurement to retirement right within Freshservice.
Explore Asset lifecycle management
Make informed decisions by tracking asset value and metrics
Leverage financial management to understand the value of your assets throughout their lifecycle and to manage their expenses in a single pane.
With a bird’s eye view into your Inventory, get visibility into the current state of your assets to plan allocation and to forecast budgets right.
Get your hands on award-winning ITAM software
Freshservice is listed amongst Top-Rated IT Asset Management solutions with a TrustRadius Score of 8.8/10.
Why inventory management?
A single source of truth
Stay on top of changes
Understand the big picture
We work hand in hand with the tools you love
Build a centralized hub to discover and manage your infrastructure with an extensible solution that perfectly integrates into your ecosystem.
Marketplace
Integrate with discovery tools, end-point solutions, and patch management solutions from our growing marketplace of 250+ apps.
Learn more
Don’t take just our word for it
It took us only 6 months from ideation to implementation of Freshservice. The IT team at Bracknell improved the way assets were discovered, tracked, and managed. This has allowed for easier identification of problematic assets and quicker repairs.
To better identify assets impacted during an incident, problem or change, the team integrated their 20,000+ assets to manage and track them through their lifecycle- from acquisition to expiration.
The team could then focus on setting modules like Change Management and Asset Management in place, using the CMDB to efficiently assess, plan and develop contingencies for organization-wide system changes.
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