Streamline IT operations with Freshservice workflow automator
Enhance service desk and operations management with Freshservice automation, powered by advanced workflows, orchestration, AI, and machine learning.
Automate routine service desk tasks
Teams can automate password resets, application access requests, user provisioning, and employee onboarding with no-code Workflow Automation, speeding up requests and approvals. Ready-to-use AI helps generate issue summaries and suggests next steps.
Modernize your IT
Build workflows to minimize downtime
Teams can build and schedule incident response workflows, alert rules, and escalation emails to initiate immediate actions. Solving critical IT and business service issues up-front minimizes downtime and improves business continuity.
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Enhance change management
Teams can set up multilevel change advisory board (CAB) approvals, design custom change lifecycles, and automate asset allocation and recovery processes using the Freshservice IT workflows module.
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Orchestration Center
Integrate, coordinate, and manage systems and applications to streamline service delivery, such as user provisioning, password resets, and email list management.
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Automate, streamline, organize, and get more done—faster and easier than ever before.
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