Freshworks University

From foundational skills to advanced certifications, Freshworks University equips you with the knowledge to thrive in your role and lead with confidence.

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Courses

Practical hands-on learning across Freshworks products, built for the way real teams work.

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Certifications

Validate your Freshworks expertise with globally recognized product certifications.

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Learning Paths

Choose a learning journey that's tailored to your product, role or goal and grow with confidence!

Your learning. Your way.

Love byte-sized content during breaks or binge-learning over weekends? Or does instructor-led training sound like your choice? Whatever your type, we got you covered! Join Freshworks University and treat yourself to a variety of learning options.

Why Freshworks University?

Boost your skills

Whether you're new to Freshworks or looking to deepen your expertise, our hands-on, structured courses help you work smarter and deliver faster results.Read more

Get certified

Stand out with industry-recognized certifications. Validate your knowledge and give your career a competitive edge with credentials that matter.Read more

Join the community

Connect with peers, share insights, and grow together in a thriving community of 60,000+ Freshworks users.Read more

Start your learning journey today!

Ready to elevate your skills and advance your career? Enroll now and gain access to a wealth of resources designed to empower you.