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Project management features in Freshservice 

Actionable insights & reporting in Freshservice
Agile & waterfall projects in Freshservice
Holistics view of project management in Freshservice Holistics view of project management in Freshservice
End to end software development in Freshservice End to end software development in Freshservice

Project management features in Freshservice 

Single unified platform

Manage your project operations within the service desk

Actionable insights & reporting in Freshservice
Process flexibility

Run projects in your preferred mode - Agile, Waterfall or Hybrid

Agile & waterfall projects in Freshservice
Holistic view of projects

Visualize, slice & dice tasks into multiple views for better execution

Holistics view of project management in Freshservice Holistics view of project management in Freshservice
End-to-end software dev

Leverage out-of-the-box capabilities to manage development cycles

End to end software development in Freshservice End to end software development in Freshservice

Additional key capabilities you'll love

Seamless collaboration

@mention team members & keep everyone in the loop.

Project templates

 Use pre-built templates or save your projects as a template.

Time tracking

Allow team members to add time entries against tasks.

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Right-sized Service Management for Modern Enterprises. 

Intuitive dashboard in Freshservice Intuitive dashboard in Freshservice
Integrations marketplace in Freshservice Integrations marketplace in Freshservice
Intelligent automation in Freshservice Intelligent automation in Freshservice
Improve agent experience with Freshservice Improve agent experience with Freshservice

Right-sized Service Management for Modern Enterprises. 

Intuitive dashboards

Delivering end-to-end, consumer-grade, end-user and employee experience

Intuitive dashboard in Freshservice Intuitive dashboard in Freshservice
Extensible

Enabling enterprise-grade integrations with a marketplace approach, built on an open and secure platform

Integrations marketplace in Freshservice Integrations marketplace in Freshservice
Intelligent

Providing agility through AI to create contextual and intelligent service delivery

Intelligent automation in Freshservice Intelligent automation in Freshservice
Improved agent experience

Boosting productivity using canned responses & gamification

Improve agent experience with Freshservice Improve agent experience with Freshservice

Experience success with Freshservice!

On-time go live!

Smooth transition for accelerated product adoption.

No cost support

A 24/7 consultative approach rather than a transactional support.

Realize ROI from day 1

Effective onboarding with real-time training.

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