5 success stories to transform your ITSM strategy

Discover how businesses around the world are revolutionizing service management with Freshservice.

Discover the Freshservice advantage

Uncover real-world success stories of leading businesses that have slashed costs and enhanced efficiency with Freshservice, a modern, user-friendly ITSM software.

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Trusted by 72,000+ Businesses Worldwide

Uncover the ITSM strategies and key outcomes of top brands

See how global powerhouses like Texas A&M, TaylorMade, and Carrefour leverage a modern, user-friendly ITSM solution to achieve operational excellence, enhance employee experiences, and deliver tangible outcomes.

“Freshservice has really been a success story. It allows us to delight users with a single, unified experience.”

Stijn Stabel, CTO, Carrefour

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Freshservice has not just raised the bar for IT service management; it has also equipped our Transportation Services department with the tools to guarantee a seamless experience for the 150,000 visitors who converge on campus for every football game.

James WilliamsSenior Systems Administrator
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With Freshservice, the process from sales to onboarding was nothing but a great experience. But the standout feature of Freshservice was its ability to do everything in a single tool.

Ali ChitsazSenior Manager, Global Digital Workplace, TaylorMade
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Freshworks revolutionized how we're providing financial support to the university. It’s been a very forward-thinking process.

Kristy OwenDirector of Financial Systems and Training
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