Imagine what happens when someone who is passionate about their work and your company frequently runs into issues with their hardware or software. It leads to a bad experience and they eventually lose interest in their work and your organization. This results in poor employee experience that leads to higher attrition rates and occasionally a poor customer experience.
The success of an organization is not just dependent on the product or service they sell but is also based on the people who are part of it. Processes that stand in their way or slows them down hurts the employee experience.
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