Service Desk
Maturity Assessment

 

How is your Service Desk coping with the recent changes?

 

The sudden shift to a remote workforce has not only put a strain on the IT teams but also altered our priorities & initiatives. Based on ongoing conversations with IT leaders and practitioners on current IT challenges, we have created a Maturity Matrix to assess your service desk and also key service desk initiatives you could take up to serve the business better in such trying times.