Freshservice integrations

Integrate your IT and employee service management with the apps you use every day quickly and easily. Less switching and toggling, more resolving and engaging.

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Integrations that work for you

Start fast with ready-made apps

Get up and running quickly with 1,000+ ready-to-install, easily configured integrations in the Freshworks Marketplace. Connect your favorite tools for support, collaboration, and more, out of the box.

Minimize cost and complexity

Fast-track custom integrations with ready-to-use connectors, templates, built-in security, flexible APIs, and an intuitive low-code UI. Less complexity means you’re ready to scale fast anytime.

Accelerate with generative AI

Use AI to build enterprise integrations quickly. With Freddy AI Copilot for Developers and our low-code Developer Portal build to reliable apps conversationally. Integrate with confidence. Scale with trust.

Microsoft Teams

Get chat support, collaborative resolution, and instant notifications for IT operations and services.

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SecPod

Sync devices, view scan data, and roll back patches for robust, multifunctional security and IT resilience.

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Slack

Create and update tickets, send automatic notifications, and sync tickets between platforms.

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TeamViewer

Resolve support issues faster with cross-platform remote access and screen control.

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Jira

Easily create, link, and notify for Jira issues without leaving the Freshservice workspace.

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Azure AD

Discover virtual assets and sync them into the Freshservice CMDB for everything in a single view.

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Connector Apps

Power data sync with any external app with our pre-built connectors. Get workflow automations in a snap. Use templates, flexible APIs, and low-code UI to easily customize integrations and workflow automations in your service desk. Pay for exactly what you need with consumption-based pricing.

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Get more out of our products

Integrations ecosystemNeo platform

Integrate. Differentiate. Evolve.

Extend with over 1,200 enterprise apps across industry verticals. Make technology disruptions your competitive advantage with our global strategic partners. Meet your evolving needs with tailored solutions from our trusted integration partners.

Freshworks Marketplace

Be it the clean UI, its capabilities, customization and marketplace integrations, as well as a very impressive product roadmap, choosing Freshservice was a rather easy choice

Carolina CorreaIT Project Manager, RedSalud
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With Freshservice on our side, the transportation team can now resolve incoming requests in 15 minutes, versus three months.

James WilliamsSenior Systems Administrator
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I spent the weekend, just an hour here or there, putting some basic rules and administration in place. We really didn't need any hand-holding to get Freshservice going.

Graeme HendryIT Service Delivery Manage, AG Barr
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REAL RESULTS, REAL BUSINESS IMPACT

Resources

Faster resolutions. Personalized service. Seamless collaboration. Explore the business impact of unified, AI-powered IT service management.

Video

Speeding up healthcare for 1M+ community members

Evergreen Health integrates Freshservice with MS Teams to collaborate and solve issues quickly.

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Case Study

Improving remote self-service for 400+ staff

The U.K.’s Office for Students uses the MS Teams Servicebot with Freshservice to enable 24/7 assistance.

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News

Freshservice + MS Teams = higher productivity

This integration lets teams across multiple channels boost self-service and solve employee issues swiftly.

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Saviynt fuels productivity with Marketplace Apps

See how Saviynt, a global security and identity leader, scales customer support with Freshdesk

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Introducing Freddy AI Copilot for Developers

Get lightning-fast custom app development experience for all your needs.

Training: Build connectors and recipes with Workato

A step-by-step guide to get started on Workato.

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