About this Webinar:

Organizations are adopting Enterprise Service Management (ESM) on their journey to digital transformation. It leverages the technologies of existing ITSM platforms and streamlines non-IT services' processes to drive increased efficiency. However, in today's world, ESM has gone beyond being a tool for digital transformation. ESM now plays a crucial role in ensuring maximized ROI of their existing ITSM platform and a smooth transition into the new normal, as companies plan and execute their return to work strategy.

IN THIS 45 MINUTE WEBINAR, WE’LL BE COVERING THESE TOPICS :

• The mandate for IT & business leaders in 2021

• Managing remote work & increasing business service delivery with Freshservice

• An interactive 20 min demo on Freshservice’s ESM capabilities with customer examples