Intuitive ticketing, unified IT, faster time to AI
A 45 minute webinar series hosted by our solution experts to help you
deliver employee delight, increase service desk efficiency, and optimize service operations.
Capabilities
Automate, streamline, organize, and get more done—faster and easier than ever.
ITSM
Seamless service management, efficiency with AI and automation, and insights for managers.
ITAM
See it all in real time: hardware, software, and SaaS in an auto-updating CMDB
ITOM
Consolidate, collaborate, and resolve fast with a unified solution, with AI to give you a boost.
Omnichannel
Text, email, tickets, or Teams—Freshservice puts them all together in one single view.
Freddy AI
Deliver self-service for customers, quicker resolutions for agents, and better insights for managers.
IT modernization
Automate and simplify your IT operations, reduce repetitive work, and make data-driven decisions.
Expanding from ITSM to ESM with Freshservice was a strategic move that transformed support, offering a unified hub for all employee needs.
Freshservice has opened up our eyes to deploying new processes in a new fashion. We’re no longer constrained by our legacy ITSM system. Freshservice automation gives us peace of mind.
We have found great value in Freshservice’s configurable workflows, unified portal and the ability to set up the platform in local languages. We believe this will help the way we manage incidents across our locations to provide the best experience for our customers.
Watch and learn why thousands of IT leaders trust us with their service management needs
Register NowThe experts agree
Industry authorities and customers recognize Freshservice for its superior combination of built-in AI, usability, scalability, and value.
