CUSTOMER UPDATE WEBINAR

What's new in Employee Experience

Stay in the loop with our quarterly update - tailored for Freshservice customers who want to stay ahead of the curve on the latest features and enhancements focused on employee experience.

Date: April 30th, 2025 (Wednesday)

Timeslot 1: 9:00 a.m PT | 12:00 p.m ET

Timeslot 2: 11:30 a.m GMT | 1:30 p.m CET

Timeslot 3: 10:00 a.m IST | 2:30 p.m AEST

P.S. Join the session and receive a complimentary copy of the Freshservice Service Management Benchmark Report

Contact your account manager

Why attend

Leverage AI to modernize IT and unlock fast time-to-value in your service environment.

  • Get an exclusive preview of our latest product updates and AI innovations

  • Explore new features that can streamline workflows and enhance efficiency

  • Engage with product experts and find solutions to your unique challenges

Unlock key insights into our product roadmap and upcoming features to accelerate your business growth by attending the What's New webinar.

Meet the speakers

Chad Haftorson

Senior Director, Product Management, Freshworks

Viswanatha Mehta

Senior Product Manager, Freshworks

Trusted by 72,000+ Businesses Worldwide

Frequently asked questions

Who should attend the webinar?

This webinar is perfect for Freshservice customers - including IT professionals and decision-makers, who want to stay updated on upcoming features and learn how to enhance their service management environment.

What will be covered in the webinar?

We'll showcase the latest product updates, upcoming features, and AI innovations for the quarter.

What if I can't attend the webinar live?

No worries! Register anyway, and we'll send you the recording after the event so you can watch it at your convenience.

Will there be an opportunity to ask questions during the webinar?

Yes! You'll have the chance to interact with our product experts and ask any questions using the Q&A feature during the session.

When will the next webinar be scheduled?

Webinars are held quarterly. The next edition is tentatively planned for July, and the confirmed date will be updated on this page.

Will the product experts be available for one-on-one discussions?

The webinar will include a group Q&A session. For any specific queries, please reach out to your dedicated Account Manager or CSM. If necessary, follow-up calls with product experts may be scheduled based on availability.