What you’ll get in this template

Power smarter conversations by automating all airline travel-related conversations through personalized real-time information using the customer's booking reference number.

WITH THIS TEMPLATE, YOU CAN OFFER CUSTOMERS INSTANT ACCESS TO:

Flight status updates

Share updates on flight timings and schedule changes
Get itinerary

Enable verification of trip, meals, and baggage
Download boarding pass

Send a copy of the boarding pass for upcoming flights
Generate bag tag

Allow customers to download bag tags within 24 hours of departure
Check-in online

Offer automated check-in 24 hours prior to departure
Reschedule trip

Allow customers to reschedule flights without agent intervention
Speak to agent

Seamlessly hand-off complext queries to live agents
Update payment status

Share updates on payments and refunds initiated
Track reward points

Track and redeem reward points

And much, much more...

Frequently asked questions

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