Why are chatbots from Freshworks the best fit for your business?
Win customers for life with intelligent messaging bots that focus on delighting your customers. Freshworks is your customer support team's perfect ally.
Web, Mobile, WhatsApp, LINE, FB Messenger, Apple Business Chat, and more!
Build a bot to answer customer questions. Build one to execute actions based on triggers.
Build one to auto-update customer data. Or build a bot that can do all of this!
Build bots that can detect intent, define its conversations using the powerful no-code builder. Setup flows to guide your customers through a step-by-step troubleshooting process to fully resolve their concerns.
Set up APIs for your bot to trigger while in-conversation with customers. Your bot can fetch and push data to any of your 3rd party applications and internal systems to improve resolution rates.
Upload scripts of your bot conversations in any language so your bot can speak in your customers’ preferred language!
Own the look and feel of your chatbot widget so it reflects your brand values. Customize the shape, color, size, and everything about your widget with our simple CSS editor.
Measure your bot’s performance and optimize its flows for higher efficiency. Create reports with attributes and visualizations of your choice to suit your business requirements.
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