No more waiting in line!
Instant and personalized responses and resolutions for your customers on LINE.
Connect your LINE accounts and bring all your LINE conversations, including images and hyperlinks, into your Freshchat. Handle all your conversations from one place with ‘Team inbox.’ View and prioritize conversations that need immediate attention - let your customers know you’re there for them.
Deploy your chatbots on LINE so your customers can get instant responses to their questions 24x7. Engage and delight your customers by automating resolutions. With seamless and contextual agent handovers, you can save time for both your customers and agents.
Map every LINE account to the relevant Topic and Group inside Freshchat so the conversations are routed to the right agents in your team. This way customers reaching your support for billing-related issues are automatically routed to the Billing group.
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