Integrate with WhatsApp to always keep in touch with your customers!

You can integrate with WhatsApp in three simple steps

1. Sign up for Freshchat to receive an email with the next steps

2. Provide the necessary details and apply for business approval by WhatsApp

3. Complete the OTP based setup and start using an official WhatsApp Business account with Freshworks

As WhatsApp just offers the Business API (which is a set of codes) and not a ready-to-use software, it has to be used by used via customer messaging software such as Freshchat, which can leverage all the offerings of WhatsApp API and can also provide agent-side automation, analytics with real-time dashboards and native integration with other messaging channels.

WhatsApp can be integrated with Freshworks products such as Freshworks and Freshdesk and apps such as Instagram, Dropbox, Shopify and Hootsuite to name a few.

With WhatsApp chat integration, you can redefine your customer service strategy to serve your customers, wherever they are. You can manage multiple WhatsApp messages in one, single workspace, take intelligent self-service to your customers and, provide the right information at the right time.

Yes, WhatsApp can be integrated with other apps. WhatsApp can be integrated with Freshworks products such as Freshworks and Freshdesk and apps such as Instagram, Dropbox, Shopify and Hootsuite to name a few.

WhatsApp is an app powered by Meta that offers simple, secure, reliable messaging and calling services to users around the world.

You can integrate with WhatsApp in three simple steps

1. Sign up for Freshworks to receive an email with the next steps

2. Provide the necessary details and apply for business approval by WhatsApp

3. Complete the OTP based setup and start using an official WhatsApp Business account with Freshworks

With WhatsApp integration, you can manage multiple WhatsApp messages in one, single workspace, take intelligent self-service to your customers and, provide the right information at the right time.

Yes, Freshworks has an integration with WhatsApp. With this integration, you can deliver a top notch customer experience through AI-powered messaging software.

With Freshworks’ WhatsApp integration, you can redefine your customer service strategy and interact with your customers wherever they are. You can manage multiple WhatsApp messages in one, single workspace, take intelligent self-service to your customers and, provide the right information at the right time.