Deliver exceptional customer experience with WhatsApp

• 70% of travellers preferred to be notified via messaging

• Guest Messaging increases RevPAR by 12%

• 54% of millenials prefer messaging to calling for lost luggage and other help

 ✓ Simple and Contextual

Provide quick support by pulling context from Smart Plugs in an intuitive interface

 ✓ Handling Scale, Deploy bots

Manage scale by answering questions and follow up with intent based conversations through our AI powered Bots

 ✓ Toggle less, Process more

Do more by integrating with your favorite CRMs, helpdesks and more.
All in one place with our Marketplace

 ✓ Analyze and Optimize

Monitor your team performance and metrics like CSAT in our real time reports

The WhatsApp API for Travel is available as an add-on in the Garden, Estate and the Forest plans of Freshchat

WhatsApp charges extra for notifications. Find more information here