With over 1.6 billion users, WhatsApp offers a familiar channel for customers to engage with businesses. As a Facebook verified partner, Freshchat can help you manage all WhatsApp conversations with your customers on a modern & intuitive interface.
Divert phone call to WhatsApp with IVR call-deflection
Deploy bots on WhatsApp to automate conversations
Send proactive updates & notifications on WhatsApp
Ease the stress on your team without compromising your customer service. AI-powered chatbots can help your business offer personalized customer service at scale.
Easy to build and implement on your website, mobile app, and WhatsApp
The bot prelearns from helpdesk emails, FAQs, and chat conversations
Automate answers to frequently asked questions for quick resolution
Execute workflows like booking appointments, fetching order status, and more.
Keep productivity up, even when your team is remote. Unify all your messaging channels to ensure your information is in one platform - making it easy to ensure your work is running smoothly.
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