Zero contact resolution to reduce customer friction
Enable your customers to get answers to their questions by themselves for faster resolutions without human intervention.
Digital customer services are able to handle transactional customer service processes and simpler, repetitive interactions. Achieve zero contact resolution thanks to the power of digital-first customer service by Freshdesk Omni.
Meet your expanding customer needs with the open and flexible Freshworks Platform. Access rich APIs for custom integrations, automated workflows, smart analytics, ecosystem partner solutions, and hundreds of Marketplace Apps.
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