CUSTOMER SEGMENTATION
Send the right message at the right time with segmentation
Segment your buyers based on their behavior and interests to send relevant messages and increase conversions
Segments in Freshmarketer helps you build stronger customer relationship by sending targeted messages across email, SMS, WhatsApp, and chat. Based on their purchase and browsing history, campaign engagement, demographics, and personal attributes, you can drive more revenue with messages personalized for every customer segment.
Save time using ready-to-use Segments with your Shopify account integrated to Freshmarketer.
Shoppers who abandon their carts get grouped into this segment so you can message them on their preferred channels and convert them at the right time.
Don’t give up on buyers yet to make their first purchase. Segment them and send me a personalized offer to drive urgency and purchase.
Celebrate your frequent shoppers and VIP customers based on their past order count. Invite them to sales, discounts, and new launches to make them feel special.
With your customer’s browsing history, you can segment those who’ve viewed a particular product on your storefront. Send them a message and nudge them to checkout.
Create any segment based on customer data to personalize your campaigns. With advanced AND/OR segmentation criteria, you can build your own marketing segments to engage and nurture customers at every stage of their journey.
With WhatsApp and SMS integrated, you can group subscribers based on these WhatsApp events—if they’ve opened your campaign, you can follow-up with a limited time offer.
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