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Try Freshworks CRM - one of the best Mailchimp alternatives with better engagement, superior automation, advanced segmentation, and a lot more.

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Why Freshworks CRM is a better alternative to Mailchimp

Easy to use

No more complicated functionalities. Create emails on a smooth and intuitive interface.

Transparent pricing

Avoid overage costs. Get access to the same functionalities without hidden charges.

14-day Free trial

No credit card required. Take all the paid-features for a spin, with no commitments.

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5 reasons why Freshworks CRM is a better Mailchimp alternative

Full-fledged automation

Mailchimp recently released workflows with templates to choose from. It’s an exciting new feature, but you can’t play around with it. You can use it for simple use-cases like welcome emails, etc. 

Freshworks CRM's marketing automation, in comparison, extends way beyond simple auto-responders and can accommodate the most complex automation use cases. With Journey Builder, you can build complex workflows effortlessly, from scratch.

Advanced customer segmentation

Mailchimp's targeting and segmentation filters are very basic and with limited capabilities. Many Mailchimp users find managing lists very complicated. 

With Freshworks CRM, you can go beyond conventional segments and create smart segments with unlimited AND/OR combinations within minutes. You can filter your contacts with granularity and personalize every message.

Straightforward pricing

Mailchimp has a lot of hidden costs with integration plug-in’s which will add more capability, but burn a hole through your pockets. Every Mailchimp pricing tier comes with an overage fee, so every plan is overly complicated. 

Pay for what you see while using Freshworks CRM. No fluff. As your business scales from small to mid-market to higher, Freshworks CRM plans will keep up with your needs.

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Economical for SMBs

MailChimp used to be ideal for SMBs, but now all their valuable features are gated behind higher prices. For instance, the advanced segmentation feature is only available in the Premium plan that starts at $299. Their basic plan lacks functionalities, which used to be free once. 

Freshworks CRM, on the other hand, packages a lot more. In fact, you can try all the features for free for 14-days.

24/5 Support

Mailchimp’s interface is not that intuitive and very complicated. There are thousands of tutorials to learn how to use it. Unfortunately, if you need any support, it is only available in the Premium plan. So if you’re stuck in importing contacts, or with a blocked account, you’re left stranded.  

Freshworks CRM is not only easy-to-use and intuitive, but its support is available 24/5 for all paid plans via Email and chat. We’ve got your back.

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See what our customers say about us

I introduced it to the company I previously worked at after performing extensive research of all the tools out there. After my research, I quickly realized that Freshmarketer (formerly Freshworks CRM) is the only non-enterprise level tool that offers not only advanced CRO and personalization features but also heatmapping, form analytics, and screen recording. At my previous company, we used to have Hotjar and VWO which we replaced by Freshmarketer and saved a significant amount of money whilst seriously increasing our capability. When I arrived at JLA, we were using Lucky Orange but we quickly switched to Freshmarketer.

Daniel TrindadeMarketing Manager & Optimization Lead

Our primary use-case that we wanted to be addressed by Freshmarketer (formerly Freshworks CRM) was Personalization. But we were writing our own custom scripts to accomplish that. Eventually, we migrated to Freshmarketer and it worked like a charm. The product totally has our recommendation.

Sanjeeth RMarketing Head

Try us. You will love the Freshworks experience.

Quality Leads. Better Engagement. More Sales

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