ADVANCED TECHNOLOGY PARTNERSHIP

Freshworks and AWS

Go the extra mile for your customers with a customized cloud-based solution that’s right-sized for your business.

Delivering Value Together

Scale on Demand, Your Way

Tailor your platform effortlessly to match changing requirements. Activate or deactivate features, expand applications, and seamlessly link new and existing tools. With AWS's limitless storage and processing power, never stress about capacity and performance.

Seamless Collaboration via Deep Integrations

Unify teams and optimize operations using integrations like AWS Lambda, Amazon EventBridge, Amazon Connect, and Amazon DocumentDB. Freshworks offers an all-in-one CRM – Freshsales, Freshmarketer, Freshdesk, and Freshchat – for a complete customer view, while also supporting third-party integrations.

Effortless Procurement for Complete Experiences

Build on capabilities and skill sets through streamlined procurement by tapping into the comprehensive offerings from Freshworks and AWS marketplaces.

AWS Competencies

Cloud Operations Software Competency

As an AWS Cloud Operations Competency Partner, Freshworks helps customers build a strong and scalable foundation for their end-to-end Cloud Operations.

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Retail ISV Competency

Freshworks works closely with AWS to provide innovative customer engagement solutions that make it easy for retail teams to attract, win, and keep customers for life.

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AWS Small and Medium Business (SMB) Competency

As an AWS SMB Competency Partner, Freshworks helps SMBs achieve their cloud goals by leveraging the agility, extensive services, and innovative pace that AWS provides, ensuring a tailored approach to every SMB we serve.

AWS Partner Programs

Freshworks customers can now easily buy and deploy our intuitive customer and employee engagement solutions through the convenience of AWS Marketplace. Explore Explore

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The AWS Public Sector Partner (PSP) Program validates AWS Partners with cloud-based solutions and experience supporting government, space, education, and nonprofits around the world. Read more Read more

The AWS Global Startup Program provides mid-to-late stage startups with product development, go-to-market, co-sell, and dedicated AWS support.

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Freshworks facilitates fast telemedicine and builds public sector engagement using AWS.

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Customer Spotlights: Explore their success stories

Freshworks Empowers Collinson to Self-Serve with Omnichannel Engagement Solution

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For Kissht, Freshworks and AWS technologies deliver user-friendly interfaces, rock-solid reliability, and robust security, shaping both customer and employee experiences.

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Arjas Steel leverages Freshservice and AWS for a variety of use cases

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iPostal1 shares how they simplified customer and agent experiences with Freshworks CRM, by improving resolution time and enhancing self-service options.

Hamleys boosts agent morale and sees 50% reduction in costs with Freshdesk on AWS

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Blog gallery

Freshworks

Freshworks Named a 2023 AWS Partner Award Finalist in Two Categories

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Freshworks

Freshworks Announces Strategic Collaboration Agreement with AWS to Increase the Reach of its AI-boosted Software-as-a-Service

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Freshworks and AWS

Champions of small and medium businesses

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