Freshworks and AWS
Go the extra mile for your customers with a customized cloud-based solution that’s right-sized for your business.
Delivering Value Together
Scale on Demand, Your Way
Seamless Collaboration via Deep Integrations
Effortless Procurement for Complete Experiences
AWS Competencies
Cloud Operations Software Competency
As an AWS Cloud Operations Competency Partner, Freshworks helps customers build a strong and scalable foundation for their end-to-end Cloud Operations.
Retail ISV Competency
Freshworks works closely with AWS to provide innovative customer engagement solutions that make it easy for retail teams to attract, win, and keep customers for life.
AWS Small and Medium Business (SMB) Competency
As an AWS SMB Competency Partner, Freshworks helps SMBs achieve their cloud goals by leveraging the agility, extensive services, and innovative pace that AWS provides, ensuring a tailored approach to every SMB we serve.
AWS Partner Programs
Freshworks customers can now easily buy and deploy our intuitive customer and employee engagement solutions through the convenience of AWS Marketplace. Explore Explore
The AWS Public Sector Partner (PSP) Program validates AWS Partners with cloud-based solutions and experience supporting government, space, education, and nonprofits around the world. Read more Read more
The AWS Global Startup Program provides mid-to-late stage startups with product development, go-to-market, co-sell, and dedicated AWS support.
Freshworks facilitates fast telemedicine and builds public sector engagement using AWS.
Learn more about our integrations with AWS
Customer Spotlights: Explore their success stories
Freshworks Empowers Collinson to Self-Serve with Omnichannel Engagement Solution
For Kissht, Freshworks and AWS technologies deliver user-friendly interfaces, rock-solid reliability, and robust security, shaping both customer and employee experiences.
Arjas Steel leverages Freshservice and AWS for a variety of use cases
iPostal1 shares how they simplified customer and agent experiences with Freshworks CRM, by improving resolution time and enhancing self-service options.
Hamleys boosts agent morale and sees 50% reduction in costs with Freshdesk on AWS
Blog gallery
Freshworks
Freshworks Announces Strategic Collaboration Agreement with AWS to Increase the Reach of its AI-boosted Software-as-a-Service