Unlock Critical Business Insights with No-code Analytics
Powerful Analytics Engine, tailor-made for Freshworks users.
Analytics in all forms you prefer
Analytics for anyone
Analytics anywhere
Analytics Customized
Power-packed features to help with business insights
Create reports tailored for your business
Use curated reports or create custom reports to track business KPIs. Create widgets with metrics and attributes available out-of-the-box or even custom build them using operators and functions.
REPORTS | WIDGETS | METRICS & ATTRIBUTES
Customize, as you please
Customize reports to reflect your business needs as well as style. Change colors, resize widgets, add images, or even GIFs, play around with backgrounds and borders to make reports distinctively your own.
IMAGE WIDGETS | STYLING
Slice and dice, however you like
Use powerful filtering features such as interactive filters, quick filters that allow you to filter and derive synthesised insights across the most granular level of data.
INTERACTIVE FILTERS | QUICK FILTERS | DRILL DOWN | UNDERLYING DATA
Share reports seamlessly
Keep your team members on the same page with efficient report-sharing and access controls to view, comment, or edit them.
REPORT SHARING | DATA EXPORTS | REPORT SCHEDULES | PRESENTATION MODE
Access insights, on-the-go
Access insights whenever and from wherever you work - be it desktop or mobile. Go one step further and even 'ask' for insights on your reports which Freddy AI, our AI bot, will answer for you.
MOBILE ANALYTICS | FREDDY AI
Get a glimpse of all the Analytics features from these resources
Leaders across industries love Freshworks Analytics
"In just eight weeks, we had everything up and running and importantly, analytics from day one. The beauty of the platform is that anyone can take information from the frontline service desk team and turn it into actions."
"We were able to gather intent data from email engagement and profile our audience and market to niches better. In a nutshell, the CRM became integral to our organization, rather than a supporting force."
"The widgets are super useful. I could think up what I wanted and it was either A, already there, or B, just really customizable to allow me to quickly and easily pull the data I want."
