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Freshworks recognized as ISV Partner of the Year for APJ and Business Applications Partner of the Year Global finalists, one of many AWS Partners around the globe that help customers drive innovation
Freshworks Inc. (NASDAQ: FRSH) announced it is a finalist of two 2023 Geo and Global AWS Partner Awards, recognizing leaders around the globe playing a key role helping customers drive innovation and build solutions on Amazon Web Services (AWS).
Geo and Global AWS Partner Awards recognize a wide range of AWS Partners, whose business models have embraced specialization, innovation, and cooperation over the past year. Geo and Global AWS Partner Awards recognize partners whose business models continue to evolve and thrive on AWS as they work with customers. Freshworks AWS-based solutions have contributed to the development of comprehensive service offerings, which enhance customer satisfaction, foster loyalty within retail solutions, address public sector citizen concerns, and drive customer engagement across the banking, financial services, and insurance sectors.
Doug Farber, Senior Vice President of Channels and Alliances at Freshworks said: "Finalist status in these two categories is a testament to Freshworks’ unwavering commitment to fueling innovation and co-creating solutions with our customers on the AWS platform, and is a result of continuous hard work and investment."
Dan Medina, Director of Customer Service Operations, iPostal1 said: “As a provider of a complete digital mailbox solution, we understand the importance of seamless operations and exceptional customer experiences. Freshworks’ customer service solutions have revolutionized our operations, empowering our team to create delightful moments for our customers that help drive our growth. We feel especially secure knowing Freshworks’ foundation on AWS ensures unmatched reliability. In fact, Freshworks is more than just a software provider; they are a crucial link in delivering outstanding customer service and operational excellence.”
For the first-year, finalists were recognized as part of the data-driven award categories, which consisted of a unique set of metrics that helped measure AWS Partners’ performance within the past year. The datasets used were audited by a third-party vendor, Canalys, to ensure that all measurements and calculations were objective and correct in nature. Finalists represent the top 3 ranked AWS Partners across any data-driven award set.
The AWS Partner Network (APN) is a global program focused on helping companies build successful AWS-based businesses or solutions by providing business, technical, marketing, and go-to-market support. The APN includes independent software vendors (ISVs) and systems integrators (SIs) around the world, with AWS Partner participation growing significantly during the past 12 months.
A panel of AWS experts selected the finalists based on strict criteria with a third-party audit conducted by Canalys. Freshworks is excited to announce it has been named a finalist for Business Applications Partner of the Year - Global, recognizing top ISV Partners with a horizontal business area focus around Business Applications; and ISV Partner of the Year for APJ, which recognises the top ISV Partners that are using AWS to lower costs, increase agility, and innovate faster.
About Freshworks
Freshworks Inc., (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 66,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax. For the freshest company news, visit www.freshworks.com and follow us on Facebook, LinkedIn, and X.
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