What is Freshsales?
Freshsales is an easy-to-use, AI-powered customer relationship management (CRM) software solution built by Freshworks. With Freshsales, sales teams can organize, sell smarter, close deals faster, and scale stronger. Freshsales brings sales and marketing teams and tools together on one unified platform to make it easier to personalize customer conversations, boost sales conversions, and power productivity.
With Freddy AI, generative AI from Freshworks, Freshsales delivers insights to help teams identify the most promising leads, close more deals, and build lasting customer relationships. Its advanced automation saves time and streamlines the sales process to simplify selling and accelerate revenue growth. Intuitive and easy to use, Freshsales is also easy to launch, so teams can start immediately.
What is FreshsalesWhat does Freshsales do?
Freshsales uses AI, multichannel engagement, and automation to help sales teams build their pipeline, improve conversions, and achieve targets.
Unify customer data on a single screen
Freshsales gives sales teams a 360-degree view of contacts throughout their buying journey, surfaces important information, and organizes data. With in-depth customer context, sales representatives can better personalize their outreach strategy.
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Connect with customers on their preferred channels
Sales teams can centralize communications and access conversations from a single platform with built-in email, phone, and chat. Freshsales also integrates social media channels like Facebook Messenger, WhatsApp Business, and more.
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Sell smarter with Freddy AI
With Freddy AI, generative AI from Freshworks, sales teams can identify sales-ready, high-converting leads and deals. Freddy can draft personalized prospecting emails and recommend the next steps in real-time to help accelerate the sales cycle.
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End-to-end pipeline management to stay on top of deals
With end-to-end sales pipeline management, sales teams can track deals from a single page, customize pipeline stages, leverage AI-powered insights to understand progress, forecast revenue, and even gain recommendations for closing deals.
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What are Freshsales’ pricing options?
Freshsales offers a variety of pricing plans to suit different business needs. Plans range from the Growth tier to the fully featured Enterprise tier. Freshsales also has a free plan for small teams of up to three users who want to manage customer data efficiently. Current pricing plans:
Growth
Includes everything startups and SMBs need to organize customer data, manage sales pipeline, and engage across channels
Pro
Ideal for growing and mid-sized businesses; includes AI and advanced features for pipeline management and automation
Enterprise
For mid- to large-sized businesses that need advanced customization and governance capabilities
Freshsales vs Freshsales Suite
Freshsales unifies sales and marketing customer data for a single source of truth everyone can use. Powered by Freddy AI and built on a next-generation customer engagement platform, Freshsales helps bridge internal silos so sales and marketing can deliver more personalized customer experiences.
Freshsales Suite includes sales force automation, marketing automation, chat, and telephony in a single and intuitive UI. It empowers sales and marketing teams with complete customer context across all business functions to deliver personalized experiences at scale. With friendly onboarding and an easy-to-use UI, Freshsales Suite is easy to implement and use.
Freshworks is a testament to the power of the right tools. We’ve transformed our sales processes, enhanced customer engagement, and boosted operational efficiency.
Sales simplified with Freshsales
How does Freshsales CRM software improve the sales process?
Freshsales CRM helps streamline lead management, offers real-time pipeline visibility, and boosts sales productivity.
Is Freshsales suitable for small businesses or larger enterprises?
Freshsales is built for startups, SMBs, and large enterprises. Its powerful capabilities help increase productivity so sales teams can engage more customers more effectively.
Can Freshsales integrate with other business tools and software?
Yes, Freshsales integrates quickly and easily with more than 100 apps such as Mailchimp and Docusign, all found in the Freshworks Marketplace. Users can also leverage APIs to build custom integrations.
Is Freshsales easy to use and implement for businesses?
Freshsales offers easy-to-use, intuitive UI with onboarding resources, support, and in-app guided tours to ensure a smooth implementation process.
How secure is my data in Freshsales?
Extremely safe. We use top-tier data centers with biometric locks and ensure that our application is up to date with the latest security patches.
Resources
Freshsales interactive tour
Explore how Freshsales can grow your pipeline, boost conversions, and power productivity.
Blue Nile’s crown jewel: personalized sales
The world’s top diamond retailer boosts sales and retention, providing recommendations at each stage.
Freshworks ROI case study by Nucleus Research
See why Travel Counsellors chose Freshsales to accelerate their business.
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