What’s in the report

The Freshworks take

“Smart, simplified technology, paired with the power of AI, will do more to drive productivity and efficiency than legacy software has done in decades. IT leaders who embrace automation and technological agility to reduce complexity will be the ones whose teams come out ahead.”

Prasad Ramakrishnan

CIO

Freshworks

New global research from Freshworks shows:

How AI is shaping new workplace software
The state of AI adoption in IT teams
Why senior IT leaders are embracing AI

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