Where to find Freshworks in April 2025
A monthly roundup of events, webinars, and other events that will feature Freshworks executives and partners around the world
Here’s a look at the industry events in April 2025 where you will find Freshworks, with details for those interested in attending in person or watching online:
2025 Spring Higher Education CIO Congress, Torrey Pines, CA
March 30 - April 1
The Spring Higher Education CIO Congress for 2025, “Whole Child, Whole Future: Innovating K-12 Education with Heart & Tech,” will be held at Hilton La Jolla in Torrey Pines, CA. This premier higher education event brings together top K-12 technology leaders—CIOs, CTOs, and district decision-makers—to tackle the most pressing challenges in education technology. Attendees will engage in high-impact discussions on cybersecurity, digital equity, student data privacy, and the future of learning environments. The sessions aim to address how tech leaders can improve their institution’s finances, technology programs, support services, and organizational design to drive innovation and help students from all backgrounds succeed.
Manchester Tech Week - DTX Manchester, Manchester, U.K.
April 2-3
Manchester, the central event of Manchester Tech Week, unites tech leaders to confront real-world challenges and maintain a competitive edge. The event features expert talks, live demos, and interactive sessions exploring how to securely integrate innovation, stimulate business growth, and elevate digital experiences. DTX Manchester also provides dedicated networking spaces, fringe events, and socials—opportunities to broaden connections, exchange ideas, and forge transformative partnerships.
C-Level Tech Leadership Summit, Dallas, TX
April 3 The 17th annual Dallas C-Level Technology Leadership Summit will be held at Stonebriar Country Club in Frisco, TX. Top technology leaders including CEOs, CIOs, CISOs, and CTOs, will discuss strategic and visionary insights that will help attendees navigate the technology super-cycle of innovation, disruption, and innovation. This summit includes thought leadership, networking, and 1:1 meetings, and will equip attendees with the knowledge and foresight required to lead their organization into the future, with the power of LLMs and generative AI.
Webinar: The Service Management Advantage: Elevate Your IT Team’s Impact
April 10
This webinar, in partnership with the Service Desk Institute (SDI), a leading global community for professionals working in the service and support industry, draws insights from the Harvard Business Review report “The Service Management Advantage.’ It will offer practical guidance on auditing your ITSM, benchmarking performance across the organization, and creating an action plan for improvement, ultimately optimizing ITSM to deliver outstanding service and business value.
North American Manufacturing Excellence Summit, Fort Worth, TX
April 14-16
Over a three-day period, the North American Manufacturing Excellence Summit will present three different streams covering engaging topics like digital transformation, supply chain management, process design, procurement strategies, and friction-less employee experience in the manufacturing vertical. Attendees will gain firsthand experience of where their peers are in their Industry 4.0 journey and learn best practices to move manufacturing forward.
Virtual event: Quartz Network’s Visions CIO Leadership Summit Spring
April 21-25
Quartz Network's Visions CIO Leadership Summit is a five-day virtual event that brings IT professionals together to share ideas and discuss industry trends, innovations, and digital transformation strategies. The summit features thought leadership and best practices sessions on topics such as cybersecurity, automation, AI in IT, and data governance and management. Attendees can also schedule individual meetings with a select group of solution providers. More details
Webinar: Fresh Approach series: Spotlight on Device42 and IT asset management
April 22
The Fresh Approach is a dynamic monthly webinar series from Freshworks focusing on ITSM topics. This session shares insights into the latest from Freshworks and shows how IT leaders solve asset sprawl in ITAM, unify workflows in ESM, and scale AI-powered support with Freshworks. Learn how Freshworks solutions streamline operations, enable seamless onboarding, and create workplace experiences employees love.
Contact Centre & Customer Services Summit, London
April 28-29
The Contact Centre and Customer Services Summit is a key U.K. event bringing together customer service professionals and thought leaders in the customer experience (CX) space. Over two days, the event will feature CX practitioners and thought leaders, discussing key trends in the customer service industry, and covering topics such as AI-driven predictive customer service, automation, leveraging videos in contact center and customer service operations. Attendees can also leverage 1:1 meetings to build new business connections, learn from industry leaders, and find potential clients and partners.
