Where to find Freshworks in June
A roundup of industry events and webinars featuring our execs and experts
Freshworks organizes and participates in industry events and webinars around the world. Here is our roundup for June, with details about each if you’re interested in attending or watching:
Customer Contact Week, Las Vegas
June 3-6
The Freshworks team will be at Booth 433 of the world’s largest customer contact event. You can watch product demos and get answers to questions on how to implement an AI-powered customer service solution. Anna Startseva, director of product marketing at Freshworks, will speak at the conference.
Digital Transformation Summit, Riyadh
June 5
Freshworks is a gold sponsor of the 30th edition of this digital transformation event, which will be attended by over 300 C-level executives and technology leaders. Apart from the roadmap of Riyadh’s smart city infrastructure, the summit will focus on discussions on how generative AI can accelerate value creation and how businesses can integrate collaboration technologies to improve productivity and teamwork.
CIO Power List, Mumbai
June 6-7
The theme for the 10th season of this annual gathering of CIOs in India is “navigating the gen AI revolution.” Freshworks will host a booth and Mohit Patle, senior director of West India sales, will deliver the keynote on revolutionizing service management with gen AI.
Refresh 2024, Amsterdam
June 11
This is the second in our annual Refresh series of events, after New York City. There will be a keynote on how generative AI is transforming customer service and support, breakout sessions on customer service and employee experience, and a customer panel discussion on ‘The new standard: AI-powered experiences driving productivity and efficiency.”
Customer Engagement Transformation Conference, London
June 12
More than 30 speakers will address 500+ attendees for an event focused on engaging more closely with customers. Speakers from Freshworks include Anand Elangovan, lead solution engineer; Max Templeman, account lead; and William Lynch, lead account executive.
Lynch will be talking to Ollie Wildeman, customer satisfaction manager of Big Bus Tours, on how the globally renowned operator of city sightseeing tours uses generative AI and Freddy Copilot to supercharge customer support.
Webinar: ‘Revolutionize service management with gen AI’
June 26
In this webinar with tech leaders, Viswanatha Mehta, senior product manager, and Dhruti Padmanabhuni, solution engineering lead at Freshworks, will present “Revolutionizing service and support: Exploring the possibilities of generative AI in 2024.” Guest speaker Srikrishna Narasimhan, group IT head at Pricol Holdings, will talk about the changing service management fundamentals with gen AI.
