Where IT leaders are eyeing investments

For many IT departments, 2025 is shaping up to be about smart, measurable spending

Aug 30, 2024LESS THAN 1 MIN READ

If uncertainty remains the best business bet, then AI enthusiasm is a close second. Owing to that enthusiasm—and a fear of being left behind—the vast majority of IT leaders expect their budgets to at least modestly increase in 2025, according to Forrester research (registration required). 

CIO.com recently spoke with Freshworks CIO Ashwin Ballal and other IT leaders about how they plan to maximize their budgets and operational and technological bets in 2025.

“We are focusing on tools that reduce soul-crushing busy work and complexity, while offering the thoughtfulness, functionality, and speed of problem-solving that today’s workforce requires. The truth is, most IT teams — and employees more broadly — are overburdened by their workload and ever-present demands for growth and higher quality.”

Ashwin BallalCIO, Freshworks

Check out the full story on CIO.com.

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