Josh Bersin: Gen AI may finally eliminate business silos
Industry analyst and HR tech leader explains one of AI’s great potential dividends
Josh Bersin has long been a leading researcher on how technologies impact how people work. Among his latest insights is that generative AI has the potential to do what humans have struggled with for decades: breaking down business silos.
Siloed data, roles, management practices—might generative AI eliminate it all? In an interview for our story on The Works, Bersin makes his case.
"These silos exist because each functional area is so complicated that it needs its own team of specialists. Once that data is democratized by AI, those teams may just go away. People can see what’s going on in different parts of the organization they were unaware of before. AI will break down functional silos better than any other technology."
