Both in challenging and cheery times, company culture is one of the most important factors for sustaining your relationship with customers
In Episode 5, Micah talks to Eric Farber, bestselling author of ‘The Case for Culture’, Robert J. Flanyak, President and CEO of CHROME FCU, and Marilyn Suttle, CX Speaker and Success Strategy Coach, about how to build and nourish your own company's culture to be a force for customer-focus – and employee wellbeing as well.
Date: 07 Aug 2020
Time: 10 AM PST
We’re proud to host an exclusive 5-part video series on how your business can come out of this crisis stronger by focusing on your customers.
Join Micah Solomon, customer experience expert and bestselling author, as he covers topics ranging from managing contact center solutions, leveraging AI and automation to building a customer-centric culture and more with some of the brightest minds in the industry.
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