Slick ticketing, quick integrations, faster time to value.

Watch to see how you can delight your teams with a right-sized service management solution for every stage of your business. You’ll see how Freshservice helps you deliver employee delight, increase service desk efficiency, and realize greater ROI.

In this info-packed webinar, get an overview of how Freshservice can enhance your IT and business operations, whether your organization is 50 people or 5,000:

We will show you how to achieve AI maturity in 3 steps:

  • Enhance service delivery with improved quality of service delivery with AI-powered productivity and efficiency tools.

  • Enable effective self-service with utilizing AI-powered AI agents for humanized, zero touch and conversational first line support.

  • Optimize service operations by leveraging service desk data to identify trends and proactively take actions.

The omnichannel experience your customers have been waiting for

Always-on, AI-powered, and all-in-one: that’s the level today’s global customer experience leaders are playing at — and this demo and Q & A session is your invitation to join the game. 

Here is how we are thinking of AI and how it can help everyone from leaders, to agents, to customers: 

  • Help customers serve themselves with efficient deflection, robust content base to power AI/ML, and Bot flow recommendations.
  • AI assistant to skyrocket productivity with conversational Q&A, smarter automations, and increase speed of execution. 
  • Accurate insights to drive fast actions with proactive, actionable insights and post resolution Quality Management prompt-based Analytics.

Marketing, sales, and support: together at last

Watch to see how you can delight your customers and accelerate selling and marketing with Freshsales. Get enterprise-level capabilities without the enterprise-complexity build out. 

We will show you three ways to humanize selling while working smarter with AI:

  • Improve sales experiences with conversational intelligence and next-level personalization
  • Boost sales engagement and productivity using AI to enhance sales effectiveness
  • Increase marketing efficiency with increasing conversion rates through personalization at-scale

Trusted by 67,000+ businesses worldwide.

Freshworks is a leading provider of modern SaaS solutions that solve multiple, complex business problems to companies of all sizes. Businesses from more than 120 countries around the world use our products to delight their customers and employees – every day.