Freshworks Marketplace

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D3x AI agent

Drafts customer service communications tailored to your hospitality business, for use with Freshchat
Free
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11 installs
ai-apps management badgeNot governed by Freshworks Freddy AI
As a reminder, the way in which a given App within the Freshworks Marketplace processes, transmits, uses, and retains data (including in the context of artificial intelligence (AI) related features) is defined by the license terms offered by the relevant third-party licensor of that App.
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewReviewsHow to install?Privacy & SecurityNew
- Increase your agent productivity - Improve customer satisfaction - Smart AI responses based on YOUR hospitality business data - Configurable response style to match your business voice
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1. Learn about the D3x platform at https://d3x.ai/ 2. Contact us by clicking on the "Get started" button 3. Our concierge service will work hand-in-hand with you to train on data for your hospitality business 4. Install D3x AI agent from the Freshchat marketplace
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
Yes
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
Yes
What End-User data does your app collect/process?
Name
What is the purpose of collecting/processing the data?
To properly address the end-user when responding
Does your app store any End-User data?
Yes
What End-User data does your app store?
Name
Countries where data is stored
Germany
What is the purpose of storing the data?
To properly address the end-user when responding
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
Yes
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
Data is encrypted with AES-256 encryption
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
All APIs are secured via TLS
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
No
What is the data retention period after app is uninstalled?
60 days
Does your app allow customers to request a custom End-User Data retention period?
No
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