Asana helps you create a task from a Freshdesk ticket into Asana for easier tracking and follow-up.
Free
3.4 (7)
500+ installs
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewReviewsHow to install?Privacy & SecurityNew
By installing this app, you get the following benefits:
1.Agents will be able to select workspace and projects will be listed out which are present inside the selected workspace.
2.Agent will be able to view only Hundred projects in a workspace with the help of pagination inside the app.
3. Agents will be able to view projects and tasks from the Asana account inside Freshdesk.
4. This app creates tasks using Freshdesk ticket details automatically in the Asana account by choosing the project.
5. If any change is made to a Freshdesk ticket (reply, add a note, etc.), the same is reflected as a comment in Asana for the corresponding task.
6. This app lets you mark Asana tasks as completed by clicking "Mark as completed" from within the widget in Freshdesk.
3.4
500+ installs
Sign in to review app
7
5
4
3
2
1
Mitchell Kramps
6 months ago
It's been okay, wish for more functions, but for free it was adequate. Hoping this new update provides that, but worried it will go in the wrong direction.
Sofía Rojas
10 months ago
Failed to save the data in db :c
Pre-Requisites:
- This app needs you to have an account with Asana.
- You need the following details to install the app.
1. Personal Access Token from Asana (To get Personal Access Token from Asana account, go to My Profile Settings -> Apps
-> Manage Developer Apps -> Create New Personal Access Token)
2. Freshdesk Domain name
3. Freshdesk API key
- Update the access token, domain name, and API Key on freshdesk while installing.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
Version 4.0
Released on Aug 04, 2022
Version 3.0
Released on Mar 25, 2022
Version 2.0
Released on Nov 05, 2019
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