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Asana

Asana helps you create a task from a Freshdesk ticket into Asana for easier tracking and follow-up.
Free
3.4 (7)
download
500+ installs
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By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewReviewsHow to install?Privacy & SecurityNew
By installing this app, you get the following benefits: 1.Agents will be able to select workspace and projects will be listed out which are present inside the selected workspace. 2.Agent will be able to view only Hundred projects in a workspace with the help of pagination inside the app. 3. Agents will be able to view projects and tasks from the Asana account inside Freshdesk. 4. This app creates tasks using Freshdesk ticket details automatically in the Asana account by choosing the project. 5. If any change is made to a Freshdesk ticket (reply, add a note, etc.), the same is reflected as a comment in Asana for the corresponding task. 6. This app lets you mark Asana tasks as completed by clicking "Mark as completed" from within the widget in Freshdesk.
3.4
download
500+ installs
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Mitchell Kramps
Sofía Rojas
Pre-Requisites: - This app needs you to have an account with Asana. - You need the following details to install the app. 1. Personal Access Token from Asana (To get Personal Access Token from Asana account, go to My Profile Settings -> Apps -> Manage Developer Apps -> Create New Personal Access Token) 2. Freshdesk Domain name 3. Freshdesk API key - Update the access token, domain name, and API Key on freshdesk while installing.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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