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i4ware - Timesheet for Freshservice

Timesheet for Freshservice helps you keep track of employee hours and lets you export them.
Free
OverviewHow to install?Privacy & SecurityNew
This is a Timesheet app hosted in i4ware cloud that your employees can use to create monthly Timesheets and export them to either MS Excel or Open Office. This solution is especially useful if your customers require a Timesheet attached to their Invoice as there are a lot of companies that require detailed Time Reports with their invoice. This app contains built-in Timesheets and Timesheet for Freshservice. Built-in Timesheets * Editable browser based Grid Timesheet à la MS Excel which you can use by just double clicking grid cells * An entire month's burn down chart about remaining work based on initial estimate * All users get their own personal Timesheet * MS Excel Reports with your company's print-quality logo * Automatically calculate cost of used work hours for customers and manually set price of work hours for every task. For example, if your employee works on a task for a customer in evenings then your employee would be able to set a higher price for these tasks * There are two user groups in this application and both get their own user interface: > a. Employer, who is an admin and can manage employee user accounts and has his/her own personal Timesheet like employees > b. Employee, who only has a personal Timesheet Timesheet for Freshservice * Editable browser based Grid Timesheet à la MS Excel which you can use by just double clicking grid cells (However, a work hour log is only a report and must be edited and added via Freshservice.) * Employer can see all agents' work hour logs in one Timesheet * MS Excel Reports with your company's print-quality logo * Cost of used work hours for customers is automatically calculated and exported to a MS Excel file (with 0% VAT only) * There are two types of users in this application: a. The Employer, a domain admin who can manage domain settings like Freshservice API Key and URL, etc. b. The Employee, who can not change the settings mentioned above. For more information, please visit: https://www.i4ware.fi/products/i4ware-timesheet-for-freshservice/
Nothing special needs to be done during installation excluding below: i4ware Software will create an administrator account for your company, based on your company qualified web domain name, who can add other users. i4ware Software will also need your company logo in print quality to add it to your personal MS Excel template. For MS Excel exports, our company will need your company's print-quality logo. In case you do not possess one, you will need to resort to the default template. For security reasons, we will manually create an admin user account for your company and upload the MS Office template to our server.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Info

Published by I4ware
about 5 years ago
Supported for

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