Klark
Not governed by Freshworks Freddy AIAs a reminder, the way in which a given App within the Freshworks Marketplace processes, transmits, uses, and retains data (including in the context of artificial intelligence (AI) related features) is defined by the license terms offered by the relevant third-party licensor of that App.
AI plugin to use pre-filled answer generated with AI based on your specific knowledge base.
Published by klark(about 7 months ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Klark is an advanced GenAI-powered tool designed to boost your customer service productivity and quality.
In under 5 minutes, Klark is up and running and it:
1. Automatically creates your specific Knowledge base using existing tickets and FAQ articles
2. Generates drafts for your tickets based on your Knowledge base, leveraging the best existing LLMs.
You pay only for successful ticket resolutions - making Klark a win-win partner.
Get started with Klark today to enhance your customer interactions!
To create an account and use Klark, please contact us:
https://www.klark.ai/contact
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Version History2.0 (June 2024)
Fixes:
- Adds signature to suggestion
- Clicking the "refresh" button no longer deactivates the application