1. To integrate the Podio Tasks app with Freshdesk, go to Admin > Apps > Get more Apps. Locate the Podio Task app in the app gallery and click Install. 2. Enter the Client Id and Client Secret of the Podio app. Follow the solution article steps to generate Client Id and Client Secret in the Podio account. https://artissol.freshdesk.com/support/solutions/articles/32000028745-podio-task 3. Enter your Podio account Sign-In email and Sign-In password and click ‘Sign In’. 4. Select the Podio ‘Organization’ and ‘Workspace’ in which you want to manage tasks. 5. Select the Podio Task fields to be visible on the Ticket Details page. 6. Click ‘Save’ to save these settings in your account. 7. Now, you can view your ‘Podio Tasks’ widget right below the ticket sidebar on the Ticket Details page. 8. Click ‘+Link existing Podio task’ to link a Podio task to a Freshdesk ticket. 9. Click ‘+Create Task in Podio’ to create a task in Podio and append the Freshdesk ticket URL to the task description.