Freshworks Marketplace

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WorkflowAutomator

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Automate workflows with auto responder, chat rescuer, overflow handler, and auto escalation.
Published by Freshworks(about 16 hours ago)
Paid
Version History
Version 1.0
Supported for
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
OverviewRatings and ReviewPrivacy & Security
Simplify your daily tasks and save time with our app that automates various workflows to increase efficiency and productivity. Key Features of this app include: - Auto Responder: Instantly send automatic responses to messages, emails, or notifications, ensuring no communication goes unanswered. - Chat Rescuer: Rescue and respond to unattended conversations promptly, keeping clients and colleagues engaged and satisfied. - Overflow Handler: Manage overflowing groups and chats effortlessly by organizing and prioritizing messages to prevent important information from getting lost. - Auto Escalation: Set up escalations for SLA violations to ensure timely responses and resolutions, improving customer satisfaction and retention rates. Advantages of using this app are: - Improved Communication: Stay connected and responsive to clients and colleagues at all times, enhancing relationships and collaboration. - Time-Saving: Automate repetitive tasks and workflows, freeing up valuable time to focus on more critical responsibilities and projects. - Enhanced Efficiency: Streamline operations and prevent bottlenecks by automating processes, reducing errors and delays. Don't miss out on the opportunity to streamline your workflows and boost productivity. Install our app now and experience the benefits firsthand.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
No
Is the End-User data encrypted in transit?
No
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
No
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
* Charges may apply from the app developer.
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