We’re in IT together
Leading brands from Discover to Databricks are tapping Freshservice for AI-fueled insights, time-saving automations, exceptional ROI, and an easy-to-use platform. Together, we’re supercharging engagement and efficiency.
Leading brands from Discover to Databricks are tapping Freshservice for AI-fueled insights, time-saving automations, exceptional ROI, and an easy-to-use platform. Together, we’re supercharging engagement and efficiency.
Harness the power of generative AI to improve employee experience, elevate efficiency, and drive operational excellence. Enable round-the-clock service, streamline agent workflows, and get actionable insights just by asking..
With Freshservice, easy setup and configuration mean you can skip big rollout and upgrade fees, and instead of consultants, get predictable costs throughout your IT lifecycle. It all adds up to faster ROI with your ITSM: According to a Forrester study, our customers saw up to 356% ROI.
With enterprise-class segmentation and security, Freshservice is built to extend ServiceOps across the company, with department-specific and function-specific workflows, data segregation, and privacy. Fuel your team with an inviting UI, ready-to-use AI, and easy automation: the engine to be more efficient.
“Freshservice is so intuitive and user-friendly. Our end-users find it very simple to raise a ticket and support agents are able to easily transfer tickets within departments. It’s also very easy to configure.”
“Freshservice, or as we call it, AskDeac, has been a game-changer for us in terms of providing elevated customer support in a new digital presence. Further, since its launch, we have been approached by many other departments on campus wanting to hop on board”
“The promise of AI/ML capabilities and advanced analytics across multiple modules is an exciting future to be a part of.”
“Freshservice supports our entire company. We truly look to Freshworks as the engine that keeps us running.”
“Self-service is the lifeblood of any modern IT organization to ensure agents aren’t held up with mundane tasks. With Freshservice, our employees now get what they need and quickly get on with their day.”
“Based on the no-code capabilities, the automation features, and time to value, it was a no-brainer.”
We’re making the best AI-powered support tools for how you work—so we asked 2,000 of you what you need.
See what streamlined yet powerful AI-fueled service management solutions from Freshworks can do.
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