Feature launch - Deep dive
Make service desk administration easy with Workspaces
Discover the upcoming Freshservice features that simplify administration across IT and business teams like HR, Finance and Facilities.
Employee needs range from hardware requests to payroll issues and parking permits spanning across different departments. Allowing IT and business teams to coexist on a single service management platform without compromising on security and autonomy is critical to delivering unified and elevated employee experience.
See how Freshservice’s latest innovations can help you deliver service management across multiple teams seamlessly with a single service desk:
Bring autonomy to administration
Decentralize and delegate administration to workspace admins while IT manages the global administration of the service desk.
Restrict workspaces with sensitive data
Ensure effective segregation of department-specific data and restrict non-workspace members from accessing workspaces with sensitive information.
Unify employee support experience
Simplify access to employee services with a unified support portal to raise issues or request services across IT, HR, Facilities and other departments.
Note: The new features will be enabled on your account by default, with enhancements in user management and service desk administration - Don’t miss it!
Watch the 1-hour virtual webinar as we cover:
Overview of Workspaces
Revamped user management
Special pricing for business teams
Q and A with the product experts
Jatin Rastogi
Lead - Product Marketing
Shashank Dubey
Senior product manager
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