Freshworks: Governed AI for Employee and Customer Experience

Join this session for an engaging fireside chat with industry leaders from Bega Group and Directed Technologies as they delve into their journeys of leveraging technology to streamline service management and customer experience. This session will explore how Bega has transformed their employee service management with an easy to use, adaptable and cost-effective solution. 

 

Learn about Directed Technologies’ strategic implementation of AI, which has not only enhanced operational performance but also liberated their workforce from routine tasks, enabling them to focus on more value-added activities. Discover actionable insights and best practices integrating cutting-edge technologies to transform your business.

 

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Meet our Speakers

Zack Chisholm Zack Chisholm
Zack Chisholm

Chief Information Officer

Bega Cheese Limited

Andrew Philips Andrew Philips
Andrew Philips

ANZ Country Manager & Vice President

Freshworks

Brent Stafford Brent Stafford
Brent Stafford

Executive Director

Directed Technologies

We can’t wait to see you at the Gartner2024  IT Symposium/Xpo™ in:

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