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Learn how to set up and start using the basic functionalities of Freshdesk including setting up email, automations, adding your team, and more.
Get your team to train themselves on using Freshdesk. In this course, agents will learn all functionalities required for an them to be successful.
Learn the best practices of configuring Freshservice as an admin, its workflow capabilities along with the asset management module.
Get trained on the basics of Freshsales CRM and admin activities like adding users, connecting email, defining sales territories, and more.
Learn how to integrate and use Freshchat as the chat channel in Freshdesk and to bring data from both tools together.
Learn how to integrate Freshdesk Contact Center as the phone channel in Freshdesk and to bring data from both tools together.
Get your team to train themselves on using Freshservice. In this course, agents will learn all functionalities required for an them to be successful.
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