2024 AI WORKPLACE REPORT
The AI productivity dividend
As workplace AI adoption accelerates, major payoffs are emerging for different teams
DID YOU KNOW
24
number of business days a year freed up with AI
85%
of IT departments use AI at least once a week
70%
of workers want to develop their AI skill sets to stay marketable
72%
of workers trust AI to bring value to their work processes
80%
of senior employees believe AI will prove its business impact within two years
“Knowledge workers are also seeing strong productivity gains at work, which in turn is sparking strong employee interest in mastering AI skills. Make no mistake, the AI era is firmly delivering on its promise to free up employees for higher-level work and showcasing compelling returns on AI.”
— Prakash Ramamurthy, Chief Product Officer, Freshworks
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