Join us for a live, interactive First Look series to see how the Freshworks’ suite of products can help your sales, support, and IT teams deliver the best customer experiences possible. Get your questions answered on how Freshworks can help you delight your customers and your employees.

Slick ticketing, quick integrations, faster time to value.

Join us to see how you can delight your teams with a right-sized service management solution for every stage of your business. You’ll see how Freshservice helps you deliver employee delight, increase service desk efficiency, and realize greater ROI.

In this info-packed webinar, get an overview of how Freshservice can enhance your IT and business operations, whether your organization is 50 people or 5,000:

We will show you how to achieve AI maturity in 3 steps:

  • Enhance service delivery with improved quality of service delivery with AI-powered productivity and efficiency tools.

  • Enable effective self-service with utilizing AI-powered AI agents for humanized, zero touch and conversational first line support.

  • Optimize service operations by leveraging service desk data to identify trends and proactively take actions.

FIRST LOOK - REGISTER NOW WHAT IS FRESHSERVICE? VIDEO

The omnichannel experience your customers have been waiting for

Always-on, AI-powered, and all-in-one: that’s the level today’s global customer experience leaders are playing at — and this demo and Q&A session is your invitation to join the game. 

Here is how we are thinking of AI and how it can help everyone from leaders, to agents, to customers: 

  • Help customers serve themselves with efficient deflection, robust content base to power AI/ML, and Bot flow recommendations.

  • AI assistant to skyrocket productivity with conversational Q&A, smarter automations, and increase speed of execution. 

  • Accurate insights to drive fast actions with proactive, actionable insights and post resolution Quality Management prompt-based Analytics.

First Look - Register Now WHAT IS CSS? VIDEO

Better customer support for better results

Your customers expect the same level of service from you as they do from their favorite household brands: fast, intelligent, and intuitive. Freshdesk is the intuitive yet powerful platform built to meet those sky-high expectations, on whatever channels your customers prefer. 

This is how we envision AI and its potential to assist various stakeholders, ranging from leaders to agents to customers:

  • Empower customers to help themselves through efficient deflection, a comprehensive content repository to fuel AI/ML, and recommendations for Bot flows.

  • Utilize AI assistants to dramatically enhance productivity through conversational Q&A, intelligent automations, and faster execution.

  • Provide precise insights for prompt actions, offering proactive, actionable insights, and analytics for Quality Management prompts after issue resolution.

First Look - Register Now What is Freshdesk? Video

Trusted by 65,000+ businesses worldwide.

 Freshworks is a leading provider of modern SaaS solutions that solve multiple, complex business problems for companies of all sizes. Businesses from more than 120 countries around the world use our products to delight their customers and employees – every day.