Join an on-demand product demonstration with product experts from ITSM and Customer Support.

First Look at Freshservice - On-demand sessions with ITSM experts

See how you can delight your employees and agents with easy-to-use, AI-powered service management. You’ll see how Freshservice enables employees to access the services that they need through their preferred channels whilst maintaining a customer centric experience.

See how Freshservice can:

• Deliver a modern service management solution that puts an emphasis on better employee experience

• Empower your team to complete more business critical tasks and achieve quicker resolution times by enabling your end users with self-service

• Gain asset visibility, deliver efficient IT change management, improve asset utilization and drive down costs

First Look at Freshdesk Omni - On-demand sessions with CX experts

See how you can seamlessly connect with customers across channels, effortlessly transitioning between automated self-service and agent-led support. Freshdesk Omni delivers conversational support with advanced ticketing and collaboration, all powered by AI.

• Automate self-service across channels with AI-powered bots

• Enable one conversation across all channels - web, social, SMS, chat, email, phone, and more

• Supercharge agent productivity with unified agent workspace and generative AI

• Enable seamless collaboration across teams with advanced ticketing

First Look at Freshdesk - On-demand sessions with Freshdesk experts

See how you can delight your customers with effortless omnichannel service. You’ll see how Freshdesk delivers fast, intelligent, and intuitive customer support to meet today’s elevated expectations on customers’ channels of choice.

Find out how you can:

• Unify the customer support journey across channels
• Save 94% in average resolution time with powerful AI
• Empower agents and admins with an intuitive, easy-to-use solution

First Look at Freshsales Suite - On-demand sessions with Freshsales experts

See how you can delight your customers and accelerate selling and marketing with Freshsales Suite. You’ll see how Freshsales Suite helps your teams focus on the right deals, grow revenues faster and engage prospective customers on the channels that they choose.

Take your first look at Freshsales Suite to see how you can:

• Use built-in chat, SMS, telephony, email and bots to engage better, faster

• Get a 360° view of all interactions with the customer in one place

• Solutions and Freddy AI-powered insights to increase deal velocity