Why is Freshcaller the best Vonage alternative?

Comparisons are for Vonage contact center as of April 2020 

Don’t be restricted in your capabilities

Vonage is designed specifically for Salesforce and many of its capabilities might be unusable if your business is using another CRM/helpdesk.

Powerful, both standalone and integrated

Freshcaller’s capabilities are not restricted by its integrations. All of Freshcaller’s features can be utilized whether integrated or used separately. 

Look beyond a Salesforce integration 

Vonage contact center integrates only with Salesforce and is built around this integration.

Integrate freely with third-party apps 

With Freshcaller, you can integrate with many different third-party apps including Salesforce. 

A fragmented omnichannel experience

Vonage relies heavily on Salesforce integrations for omnichannel capabilities. This can result in a fractured omnichannel experience for your agents and customers. 

Experience true omnichannel capabilities

Freshcaller has in-house integrations with 
Freshchat and Freshdesk. We guarantee a seamless omnichannel experience for your business. 

Explore Freshcaller's capabilities

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Explore Freshcaller's capabilities

Service Level Monitoring

Monitor the service level performance of your teams

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Call Masking

Personalize your business number by masking

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Call Recording

Record all your phone conversations at no extra cost

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Local numbers

Buy local and toll-free numbers instantly

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Freshcaller: Your Vonage alternative