Capture customer emotions with a click
Build surveys that ask the right questions and understand what customers really think.
Capture the smiles from your happy customers’ faces with this delightful survey format. Make it easy for your customers to share their thoughts and leave it to our analytics to ensure that you collect useful insights.
Choose this familiar rating format and make it easy for customers to share their feedback. Allow customers to share their ratings on a scale of up to 10 stars. Assign labels to the options and configure how our analytics program should read the ratings and gather insights.
Tailor your rating question the way you want it. Ask customers to choose between 2, 3, 4, 5, 7 and 10 options and assign meaning to each score. The numbers chosen become your rating.
Understand key drivers and understand what aspects of your business need the most attention. Allow customers to choose from various options to tell you exactly what they think. Allow customers to choose one or multiple answer options.
Encourage customers to speak their minds with short open-ended questions. If you’d like to offer a space where customers can be more expressive, go with a long open-ended question.
Make it simple for customers to share their feedback with our dichotomous survey format. Use a simple yes/no or thumbs up/down format to understand customers' thoughts and ask follow-up questions relevant to their ratings.
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