Empower your team to create surveys that speak to your audience, gain momentum in gathering insightful data, and improve your customer experience journey.
Drive customer response
Set alerts, engage stakeholders, and close the loop with customers, making it easy to automate follow-up and drive customer response.
Boost conversions with testimonials
With a clear picture of promoters, passives, and detractors, understand your audience’s state of mind. Get promoters to share reviews or testimonials that increase your credibility.
Prevent customers from leaving
Use scores to predict behavior and know if customers are at risk. Connect passives and detractors to the right teams to take action, and step in when your customers need it most.
Orchestrate responses
Push response data to any other system that your business uses, with the help of Webhooks. Raise tickets against detractor complaints and forward those to your customer support teams.
Know your audience and make them feel heard
Create unforgettable survey experiences with Freshsurvey in just a few clicks!
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